Orders & sales
Amazon marketplace
Amazon is the current sales channel for HOUSNAT. Order, delivery and return tools are available in your Amazon account.
Visit HOUSNAT on AmazonHOUSNAT customer care
Tell us how we can help.
For order questions, warranty assistance and product support, use the Amazon messaging system connected to your purchase. You can also reach our support team by email.
Product support
Amazon messages
Open the relevant order in your purchase history and contact the seller so the team can identify the exact product and order.
Open Amazon orders[email protected]
For general product, setup and care questions, email the HOUSNAT support team. Replies typically arrive within 24 to 48 hours on business days.
Email customer careBefore you write
A few details help us move faster.
Include the model name, Amazon order number and a clear description of what you are experiencing. Photos or a short video can be useful when a part or operation needs review.
1
Find your order
Open Amazon Purchase History and select the HOUSNAT appliance.
2
Describe the issue
Share the model, symptoms and any troubleshooting already tried.
3
Watch for a reply
Our normal response window is 24 to 48 hours on business days.